EXIT COUNSELING – Overview

Exit Counseling provides important information for student borrowers to to prepare and manage repayment with their federal loans(s). Exit Counseling reviews the student borrowers rights and responsbilities including: understanding the loan process, loan repayment options, types of postponement (deferment and forbearance), delinquency, default, loan consolidation and loan forgiveness. If a student received a Direct Subsidized or Direct Unsubsidized loan(s), they are required to complete an exit counseling session each time any of the following occurs:

• Graduate
• Leave or Withdraw from school (transfers included)
• Drop below half-time enrollment (less than six credits)

Student borrowers who decided to take a semester off by withdrawing or leaving for any reason or have enrolled in less than six credits, will be required complete an exit counseling session, as we cannot guarantee future enrollment. Also, student borrowers who graduate with a degree from UHMC and obtain a second degree or transfer to another college will be required to complete an exit counseling for UHMC, regardless of the the student’s new home campus. A financial aid student loan coordinator is available on-site for student loan advising.

Here is an online copy of the Exit Counseling booklet. 

https://studentaid.ed.gov/sa/sites/default/files/loan-exit-counseling.pdf

COMPLETING AN ONLINE EXIT COUNSELING SESSION

Take advantage and meet with a Financial Aid Student Loan Coordinator for an in-person loan advising appointment to complete this online session.

Have available the following information:

1. FSA ID Username and Password. (fsaid.ed.gov)
2. PROVIDE 3 REFERENCES, INCLUDING NAME, ADDRESS, E-MAIL ADDRESS, AND TELEPHONE
   1. 1. CLOSEST RELATIVE or NEXT OF KIN
      2. REFERENCES (I.E. EMPLOYER, COUNSELOR, RELATIVE NOT IN SAME HOUSEHOLD).

   
   INSTRUCTIONS

   • Go to studentloans.gov
   • Click on the ‘Login’ icon and enter your Federal Student Aid ID (FSA ID). Please note, if you login incorrectly three times or more with the wrong username or password, the account will be locked for 30 minutes. Please use the forgot your username or password option.
   • Review disclaimer information
   • Click on the icon link ‘Complete Exit Counseling’
   • At ‘Complete Counseling’ screen, scroll down to Exit Counseling at the bottom of the page and click on ‘START’ to begin.
   • In the left navigation bar, under ‘Add School to Notify’, add ‘UH-Maui College’, then click ‘NOTIFY THIS SCHOOL’, then click ‘Continue’.
   • Complete the online Exit Counseling session –  includes five loan literacy modules.
   • Complete ‘CHECK YOUR KNOWLEDGE’ boxes to advance in the session.
   • Click ‘SUBMIT’ upon completion.

Tip* Check your student loan status each term by registering with your student loan servicer at their website for first-hand information on your student loans.It is important to remember that your federal loan servicer is there to help you stay clear of delinquency and default.  There are a variety of options they can provide.

The worst thing you can do is ignore them!  Here is a website with a list of the USDOE’s Federal Loan Servicers.

For a full history of your federal student loans, please go to http://www.nslds.ed.gov