Exit Counseling provides important information for student borrowers to prepare and manage repayment with their federal loans(s). Exit Counseling reviews the student borrowers’ rights and responsibilities including: understanding the loan process, loan repayment options, types of postponement (deferment and forbearance), delinquency, default, loan consolidation, loan forgiveness, and topics of financial literacy.

If a student received a Direct Subsidized or Direct Unsubsidized loan(s), the student will be required to complete an exit counseling session each time any of the following occurs:

• Graduate
• Leave or Withdraw from school (transfers to UH system campus or out-of-state included)
• Drop below half-time enrollment (less than six credits)

Online Exit Counseling Instructions

• FSA ID Username and Password. (fsaid.ed.gov)
• Provide 3 references, including name, address, email, and telephone number.

Follow these steps:

1. 1. Go to studenaid.gov
   2. Double click on ‘MANAGE LOANS’, upper right corner of screen
   3. Scroll down until you read the topic ‘I’m About to Graduate or Leave College’
   4. Double click on the first blue underlined section, ‘COMPLETE EXIT COUNSELING’
      
   5. At ‘Complete Counseling’ screen, click on the icon ‘LOG IN’ and enter ur FSA ID username and password combination
   6. Review terms and conditions, click on DECLINE or ACCEPT. Accept will allow to advance to completing the exit counseling session.
   7. Next, click on the blue icon ‘START’ to begin and complete your Exit Counseling
   8. In the left navigation bar, under ‘Add School to Notify’ click the drop down arrow and select ‘UH-Maui College’
   9. Then click ‘NOTIFY THIS SCHOOL’, then click ‘Continue’
   10. Complete the online Exit Counseling session, which includes five loan literacy modules listed
   11. Complete ALL  the ‘CHECK YOUR KNOWLEDGE’ green boxes to advance in each session
   12. At section 5, Repayment Information
       1. Complete all sections with your information as requested
       2. Enter and complete all information for three references
   13. Review repayment plans listed. If you have questions, please call your student loan servicer directly
   14. Click ‘SUBMIT’ upon completion

Tip* Check your student loan status each term by registering with your student loan servicer at their website for first-hand information on your student loans. It is important to remember that your federal loan servicer is there to help you stay clear of delinquency and default.  There are a variety of options they can provide.The worst thing you can do is ignore them.

Questions? Contact the UHMC Financial Aid office at 808-984-3277 for a Student Loan Advising appointment to complete your Exit Counseling Requirement.